Question 1

What is natural skincare and is it actually effective?

Accepted Answer

Natural skincare uses plant-derived ingredients such as botanical oils, extracts, and actives to support the skin’s natural function. When thoughtfully formulated, it can be highly effective — delivering real results while remaining gentle and supportive of the skin barrier.

Question 2

Is natural skincare better for sensitive or reactive skin?

Accepted Answer

Natural skincare can be well-suited to sensitive skin when formulated carefully. Botanical ingredients can help soothe and support the skin, but sensitivity depends on the individual. Choosing simple, well-balanced formulations is key.

Question 3

Why do natural products vary slightly between batches?

Accepted Answer

Because we work with botanical ingredients, slight variations in colour or scent can occur. This reflects the natural origin of the materials.

Question 4

Does natural skincare expire faster than conventional skincare?

Accepted Answer

Natural skincare can have a shorter shelf life because it does not rely on heavy synthetic preservatives. However, when formulated carefully and stored correctly, it remains stable and effective within its recommended use period.

Question 5

Why does my skin take time to adjust to natural skincare?

Accepted Answer

Natural skincare supports the skin rather than forcing rapid change. As a result, your skin may take time to rebalance, especially if transitioning from more active or synthetic products.

Question 6

Can natural skincare help with ageing skin?

Accepted Answer

Natural skincare can support ageing skin by nourishing, hydrating, and protecting the skin barrier. Rather than targeting ageing aggressively, it works to maintain skin health, softness, and resilience over time.

Question 7

Why do natural skincare products feel different from conventional products?

Accepted Answer

Natural formulations often feel lighter or more absorbent because they are free from synthetic fillers and silicones. This allows the skin to breathe and respond more naturally to the ingredients.

Question 8

Are all natural skincare products the same quality?

Accepted Answer

No, the quality of natural skincare depends on ingredient sourcing, formulation, and balance. Well-formulated products use carefully selected botanicals in effective concentrations to support the skin properly.

Question 9

Are your products truly 100% natural?

Accepted Answer

Yes, our products are 100% natural. We use only natural or naturally derived ingredients. While many of our ingredients are certified organic, obtaining full organic certification is currently cost-prohibitive for us. Learn more about our ingredients on our website.

Question 10

Where are your ingredients sourced from?

Accepted Answer

Many of our botanicals are lovingly grown, wild-harvested, or distilled right here on our farm. We also ethically source ingredients from trusted suppliers in Australia and around the world.

Question 11

Are there preservatives in your products?

Accepted Answer

Some of our products contain preservatives, but not all. Our creams and lotions, which contain water, are preserved using a natural system approved by Ecocert and COSMOS. You'll see preservatives like Sodium Levulinate, Sodium Anisate, or Benzyl Alcohol, Salicylic Acid, Sorbic Acid on the label. Our perfumes and balms, which contain no water, are self-preserving and contain no preservatives.

Question 12

Are your ingredients organic?

Accepted Answer

Where possible, we use organic and ethically sourced botanical ingredients. Our focus is always on quality, integrity, and sustainability.

Question 13

Do your products contain synthetic ingredients?

Accepted Answer

Our formulations are based on natural and naturally derived ingredients. We prioritise simplicity, transparency, and ingredients that support the skin.

Question 14

Are your products safe during pregnancy?

Accepted Answer

Some essential oils may not be suitable during pregnancy. We recommend consulting with your healthcare provider before use.

Question 15

How long will my products last?

Accepted Answer

Because we don’t use synthetic preservatives, we recommend using most products within 6–12 months of opening. Keep them cool, sealed, and out of direct sunlight.

Question 16

Can I use your products if I have sensitive skin?

Accepted Answer

Our formulations are gentle, but  always check the ingredient list and do a patch test first. If you’re unsure, we’re happy to guide you toward the right product.

Question 17

Do your products contain essential oils, and are they safe for skin?

Accepted Answer

Yes, many of our products contain pure essential oils chosen for their therapeutic benefits. We adhere strictly to IFRA’s (International Fragrance Association) dermal limit guidelines to ensure safety. All known potential sensitisers naturally present in essential oils are clearly listed on our product labels.

Question 18

How should I store natural skincare and perfume products?

Accepted Answer

Natural skincare and perfume should be stored in a cool, dry place away from direct sunlight and heat. This helps preserve the integrity of botanical ingredients and ensures the product performs as intended over time.

Question 19

How long do natural products last?

Accepted Answer

Shelf life varies by product, but natural formulations are best used within the recommended period after opening.

Question 20

Are your perfumes completely natural?

Accepted Answer

Yes, our perfumes are completely natural. Each one is hand-blended using pure essential oils, plant absolutes, concretes, and tinctures. We never use synthetic fragrances.

Question 21

What’s the best natural perfume for men?

Accepted Answer

Song of Solomon is a favourite among our male customers — with notes of sandalwood, agarwood, saffron, and jasmine. Symphony of the Trees is another earthy, grounding option.

Question 22

How long do your perfumes last on the skin?

Accepted Answer

Our natural perfumes typically last 4–6 hours, depending on the scent profile and your skin chemistry. Since we use pure plant essences and no synthetic fixatives, longevity may vary, but you can reapply throughout the day as part of your self-care ritual. Applying to moisturised skin or pulse points can help extend wear.

Question 23

What is natural perfume?

Accepted Answer

A natural perfume is a fragrance made entirely from plant-derived ingredients such as essential oils and botanical extracts.

Question 24

Are natural perfumes safer for skin?

Accepted Answer

Natural Perfumes are often gentler, but sensitivity can still occur depending on the ingredient.

Question 25

Are natural perfumes better than synthetic perfumes?

Accepted Answer

Natural perfumes offer more complex scent evolution and are often preferred for their botanical origin, though both have different roles in perfumery.

Question 26

How is natural perfume different from synthetic perfume?

Accepted Answer

Natural perfume is made from plant-based ingredients such as essential oils and botanical extracts, while synthetic perfume uses laboratory-created aroma compounds. Natural fragrances tend to evolve more gently on the skin, creating a softer, more personal scent experience.

Question 27

Why does natural perfume not last as long?

Accepted Answer

Natural perfumes often wear more softly because they are made without synthetic fixatives. Instead of projecting strongly, they sit closer to the skin and evolve over time, creating a more subtle and personal fragrance experience.

Question 28

Why does the scent change on my skin?

Accepted Answer

Natural fragrances interact with your skin chemistry, warmth, and environment. This creates a unique scent experience that can shift subtly throughout the day.

Question 29

How should I apply natural perfume?

Accepted Answer

Apply to pulse points such as wrists, neck, and behind the ears. Reapplication throughout the day can help maintain the scent.

Question 30

Allergies & Sensitivities

Accepted Answer

We declare all known potential allergens naturally present in essential oils. Always check the ingredients list carefully if you’re prone to reactions.

Question 31

Is your packaging eco-friendly?

Accepted Answer

Yes. Sustainability is really important to us. We use recyclable, reusable glass and very minimal plastic. Our labels are printed locally, and we’re always evolving to improve our impact. Our shipping boxing are made from recycled materials and are recyclable and compostible.

Question 32

Are your products vegan?

Accepted Answer

Many are vegan, though a few include honey, or beeswax that is harvested from our own hive of happy, healthy bees. To be sure, check ingredient listing for each product or just ask us. We are happy to guide you towards are vegan products and there are lots.

Question 33

What makes a skincare brand truly sustainable?

Accepted Answer

A truly sustainable skincare brand considers the entire lifecycle of a product — from ingredient sourcing and farming practices to packaging, production, and waste. It prioritises transparency, responsible sourcing, and long-term environmental care over short-term claims.

Question 34

Are natural skincare products always more sustainable?

Accepted Answer

Not always. While natural ingredients can be renewable, sustainability depends on how they are grown, harvested, and processed. Responsible sourcing and small-batch production are key to ensuring a lower environmental impact.

Question 35

How does packaging impact sustainability in skincare?

Accepted Answer

Packaging plays a significant role in sustainability. Materials such as glass, aluminium, and recyclable paper reduce long-term environmental impact, especially when designed for reuse or recycling. Minimising excess packaging is equally important.

Question 36

Why does small-batch production matter for sustainability?

Accepted Answer

Small-batch production reduces waste, allows for greater quality control, and avoids overproduction. It supports a more considered approach to manufacturing, where products are made with intention rather than mass output.

Question 37

What does farm-to-face skincare mean for sustainability?

Accepted Answer

Farm-to-face skincare reduces the distance between ingredient sourcing and formulation, allowing for greater transparency and control. By growing and working with botanicals directly, brands can minimise environmental impact and ensure ingredient integrity.

Question 38

When can I expect my order to arrive?

Accepted Answer

We pack and ship orders within 1–2 business days. Delivery times vary based on your location, but most Australian orders arrive within 3–7 business days.

Question 39

Do you ship internationally?

Accepted Answer

Not yet — but we’re working on it! For now, we’re focused on serving our Australian community with love and intention.

Question 40

How can I track my order?

Accepted Answer

All orders are shipped via Australia Post and a tracking number is emailed to you as soon as the parcel is lodged.

Question 41

Can I get my order shipped express?

Accepted Answer

Complimentary Express Postage is offered for all Australian orders over $100.

For Australian orders under $100 that need to arrive quickly, please message us to request Express Postage.

If you’re outside Australia and require express shipping, please get in touch so we can advise you of the available options and costs.

Question 42

What can I expect from a Rose & Co. workshop?

Accepted Answer

Our workshops are immersive, hands-on experiences where you’ll learn to craft natural skincare or perfume using pure botanicals. Set on our working farm, each workshop blends practical learning with connection to nature, and a little magic.

Question 43

Do I need any experience to attend?

Accepted Answer

Not at all! Our workshops are designed for all levels — from complete beginners to budding herbalists and formulators. You’ll leave feeling inspired, empowered, and connected to your own creative essence.